Frienderly Care Inc. SMS Privacy Policy

Effective Date: [06/23/2023)

Frienderly Care Inc. – SMS Privacy Policy

At Frienderly Care Inc, we respect your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you interact with our website (https://frienderlycare.org) and services.

1. Data Collection

We collect personal information that you provide directly to us, as well as data automatically collected when you use our website.

Personal Information We Collect

Contact Information: Name, phone number, email address, and mailing address.
Service Information: Details about your vehicle, insurance claims, and repair services.
Account Information: If you create an account, we may store login credentials and preferences.
Mobile Opt-in Information: Your mobile number if you sign up for SMS updates (this will never be shared or sold without your explicit consent).
Device & Usage Data: Browser type, IP address, cookies, and website interactions for analytics and site optimization.

Purpose of Collection

To provide updates.
To process payments and fulfill service requests.
To communicate with you regarding appointments or customer support.
To ensure the security of our website and protect against fraud.

MESSAGE AND DATA RATES MAY APPLY: Your mobile carrier may charge fees for sending or receiving text messages, especially if you do not have an unlimited texting or data plan.
Messages are recurring, and message frequency varies.
Contact Frienderly Care Inc. at (678) 679-9223 or frienderlycare@gmail.com for HELP or to STOP receiving messages.

How We Protect Your Data

We implement strict security measures to prevent unauthorized sharing of user data, including:

Data Encryption: All sensitive information is encrypted using secure protocols.
Access Controls: Limited and role-based access to personal information.
Regular Audits: Ongoing reviews of our security measures to ensure compliance with data protection regulations.

2. Sharing Personal Information

We share your personal information only with service providers necessary for business operations, including:

Stripe: For secure payment processing.
Google & Meta (Facebook & Instagram): For analytics and advertising purposes.
Insurance Companies & Adjusters: When required for claim processing.
Third-Party Scheduling Tools: For appointment management.

We Do Not Sell or Rent Personal Information

We do not sell, rent, or share your personal information, including mobile information, with third parties for marketing purposes without your explicit consent.

3. Behavioral Advertising & Cookies

We use cookies and similar tracking technologies to provide targeted advertisements and improve user experience. You can manage your ad preferences or opt out:

Google Ads: Manage Ads
Facebook Ads: Ad Preferences
Digital Advertising Alliance: Opt Out

You can manage cookie settings in your browser or disable them at any time.

4. Retention & Your Rights

Retention: We retain personal data for as long as necessary to provide services or comply with legal obligations.
Your Rights: If you are a resident of California (CCPA) or the European Economic Area (GDPR), you have the right to access, correct, delete, or restrict the processing of your personal data. You can request data deletion by emailing info@accidentwi.com (requests may take up to 90 days to process).

5. Changes to This Policy

We may update this Privacy Policy periodically. Any significant changes will be communicated on our website.

6. Contact Us

For any privacy-related concerns, contact us at:

Frienderly Care Inc.
Email: frienderlycare@gmail.com
Phone: (678) 679-9223

If you are unsatisfied with our response to a complaint, you may contact the appropriate data protection authority: ICO Complaint Portal

SMS Marketing & Messaging Terms (Compliance Updated)

Terms and Conditions: By signing up for texts, you consent to receive including:

to SMS to schedule/confirm appointments, provide customer support, share promotions from FRIENDERLY CARE INC at the number you provided, including messages sent by auto dialer. Consent is not a condition of purchase. MESSAGE AND DATA RATES MAY APPLY. Your mobile carrier may charge fees for sending or receiving text messages, especially if you do not have an unlimited texting or data plan. Messages are recurring, and message frequency varies based on communication needs. Recurring messages are approximately once per month. You will receive messages approximately once per month, or as needed based on your interactions with our services. Our messages may include updates, and important information about your relationship with us. To get help, reply HELP or contact FRIENDERLY CARE INC at (678) 679-9223 or FRIENDERLYCARE@GMAIL.COM To Opt-Out of messaging: Reply STOP to FRIENDERLY CARE INC or send an email to FRIENDERLYCARE@GMAIL.COM You can also call us at (679) 679-9223 After unsubscribing, you will receive a final SMS to confirm you have unsubscribed and then you will receive no further messages. For more details, please view our complete Privacy Policy here. https://accidentwi.com/pages/privacy-policy

MESSAGE AND DATA RATES MAY APPLY: Your mobile carrier may charge fees for sending or receiving text messages, especially if you do not have an unlimited texting or data plan. Messages are recurring, and message frequency varies. FRIENDERLY CARE INC. at (678) 679-9223 or FRIENDERLYCARE@GMAIL.COM for HELP or to STOP receiving messages.

Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Wisconsin. Any disputes shall be resolved in the courts of Milwaukee County.

Changes to Terms

We reserve the right to modify these Terms at any time. Continued use of our services constitutes acceptance of any changes.

Contact Information

For any questions about these Terms, please contact us:

FRIENDERLY CARE INC
678-(679)-9223
FRIENDERLYCARE@GMAIL.COM

Frienderly Care Inc. SMS Privacy Policy